Returns & Exchanges

At Cremo Company, we stand behind the quality of our grooming products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for products purchased directly from our website.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Print Your Label

  Once your return is authorized, we will email you a prepaid shipping label to print and attach to your package.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After we receive and inspect your return, a refund will be issued to your original payment method within 7-10 business days.